سياسة الخصوصية

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What is privacy policy?

Privacy Policy for Online Education Services

At أكاديمية الحمد, we are committed to protecting the privacy and personal information of our students, parents, and visitors. This Privacy Policy explains how we collect, use, and safeguard your data when you access our online education services. By using our website or enrolling in our courses, you agree to the practices described below.


1. Information We Collect

We may collect the following types of information:

  • Personal Information: such as your full name, email address, phone number, and payment details when you register for our courses.

  • Student Information: such as age, language level, and learning goals to customize your learning experience.

  • Technical Information: such as your IP address, browser type, and device information for improving our website performance.

  • Usage Data: including your interactions with our platform, class attendance, and progress reports.

We only collect data that is relevant and necessary to provide a high-quality and personalized learning experience.


2. How We Use Your Information

The information we collect is used strictly for educational and administrative purposes, including:

  • Creating and managing your student account

  • Scheduling and delivering online classes

  • Providing personalized learning plans based on your needs

  • Processing payments securely

  • Improving our platform and services

  • Sending updates about your classes, schedules, and relevant announcements

We will never sell, rent, or share your personal information with third parties for marketing purposes.


3. Data Security

We prioritize the safety of your data. أكاديمية الحمد implements strict security measures, including encryption, secure servers, and limited staff access to sensitive information. However, please understand that no method of online data transmission is 100% secure. We continuously work to ensure your information is protected to the highest standards.


4. Third-Party Services

Our platform may use trusted third-party tools such as Zoom, Google Meet, or secure payment gateways to deliver classes or process payments. These services have their own privacy policies, and we recommend reviewing them to understand how your data is handled on their platforms.


5. Student Safety and Parental Consent

For children under the age of 13, parental or guardian consent is required before collecting any personal information. Parents are encouraged to supervise online sessions to ensure a safe and productive learning environment.

We are committed to maintaining a child-friendly and respectful online learning experience, ensuring that our tutors follow strict professional and ethical standards.


6. Cookies and Website Tracking

Our website may use cookies to enhance your browsing experience, such as remembering login details or personal preferences. You can choose to disable cookies through your browser settings, but some website features may not function properly.


7. Your Rights

As a user, you have the right to:

  • Access and review your personal information

  • Request corrections or updates to your data

  • Withdraw consent and request deletion of your account

  • Ask how your data is used and stored

To exercise these rights, please contact our support team via email.


8. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our services or legal requirements. Any updates will be posted on this page with the “Last Updated” date clearly mentioned.


9. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please feel free to contact us:

📧 info@elhamdacademy.com
📞 +201150405053


Your trust is our priority. At أكاديمية الحمد, we take privacy seriously and ensure your personal data remains protected while you enjoy a seamless and secure online learning experience.